Most Requested Services
Go Direct To
Enter an address or intersection
Ex: 200 N Main St or Nordhoff & De Soto:
Today, the Department of Water and Power (DWP) reported back to the City Council on my motion to improve customer service and billing issues. The DWP will hold “Customer Service Saturdays” at four of its Customer Service Centers. Customers who attend any of the planned Customer Service Saturdays can expect assistance from staff who are able to take payments, process service order requests, answer billing questions and resolve billing issues.
This Thursday, I was proud to join my fellow San Fernando Valley City Councilmembers at the Greater San Fernando Valley Chamber of Commerce's First Annual State of Valley Luncheon to discuss issues affecting Valley business and infrastructure. I will continue to work on behalf of the residents and businesses in the San Fernando Valley to ensure our economy continues to grow.
This week, the City of Los Angeles celebrated Deaf Awareness Month throughout the City. CD12 was proud to honor Fred and Debijo Lovitch for their continued commitment to the deaf community through their volunteer work in our community. Fred Lovitch is the founder and chairperson for the Deaf Student Banquet for the National Center on Deafness at California State University, Northridge (now called DEAF CSUNIANS).
This past Monday, I was happy to speak at Areté Associates for a disaster preparedness workshop hosted for their employees. Participants were distributed OK/HELP signs and pamphlets about earthquake and disaster safety. Over 100 employees took part in the dialogue and Q & A regarding about disaster preparedness and steps everyone should take before and after an earthquake.
Last Saturday, sixty local student volunteers from the San Fernando Valley's Division 25 Key Club and California State University, Northridge's Circle K Club, joined with my staff for a community clean-up on Devonshire Street from Reseda Boulevard to Lindley Avenue. More than eighty bags of debris were filled up by our group and later collected by the Department of Sanitation. Special thanks to Western Bagel in Northridge for donating breakfast for the volunteers.
This week, I was proud to join my colleagues in confirming Michael Shull as the new General Manager of the Los Angeles City Department of Recreation and Parks. Since 2005, Michael has served as the Assistant General Manager of the Department and has overseen the work of over 800 employees in over 425 parks and recreation facilities throughout the City of Los Angeles.
I wanted to share a recent LA Times OpEd by Jim Newton: L.A.’s loneliest politician… “Englander regards himself as the council's most determined fiscal conservative, and he makes a good case that he deserves the title.” “He's championed more prudent budgeting practices and successfully pushed for a bigger city reserve fund. He is consistently skeptical of government regulation and has an intuitive alignment with law enforcement (he's a reserve police officer). He has pushed for more efficient business practices at City Hall.”
Northridge Sparkle is creating a Steel Trash Bin Art Project to help reduce litter on Reseda Blvd. These waste bins could be placed at locations along the boulevard in need of beautification. Northridge Sparkle seeks artists to submit proposals for the cans, as well as volunteers interested in helping with the design and implementation. Each artist will supervise the painting of their design with a member of the community. Members of the community are welcome to come out and help with the actual painting.
This week, I was proud to represent the City of Los Angeles at the League of California Cities Annual Conference and Expo here in Los Angeles. I joined Edward Leamer, Professor and Director of the Forecast, UCLA, Mary Leslie, President, Los Angeles Business Council, and Larry Frank, President, Los Angeles Trade-Technical College on a panel to discuss the benefits of cities partnering with local universities.
This week, I was the sole no vote on a City Council resolution to support Assembly Bill 2372 which could have chipped away at protection afforded to property owners under Proposition 13. Protecting Prop 13 is vital for our local economy to ensure property taxes predictable and stable for property owners reducing upward pressure on rents. Ultimately, this stabilizes neighborhoods and keeps residents and small businesses from being driven out by unaffordable tax increases.
This week, the City Council voted to support my resolution supporting State Assembly Bill 47 which if passed, will create a Yellow Alert System for hit-and-run crimes in Los Angeles and throughout the State. Los Angeles and its surrounding communities are in the grips of a hit-and-run epidemic. The Los Angeles Police Department records approximately 20,000 hit-and-runs each year. Nearly half of all vehicle crashes in the City of Los Angeles are hit-and-runs, compared with the national average of 11 percent.
Earlier this month, I introduced a motion asking the Department of Water and Power (DWP) to immediately report to the Energy and Environment Committee on the status of its customer service help-line, operational issues impacting the customer call-back feature, and the Department’s efforts to address customer service concerns. This week, the Department of Water and Power submitted its report back to the City Council on the status of customer service efforts. Additionally, the utility has announced the hiring of 37 new employees to improve customer service.
Last Thursday, August 14, our office hosted the first Wildlife Townhall with Wildlife Officers Gregory Randall and Hoang Dinh at Mason Park. The officers discussed the wildlife program, tips to avoid encounters with wildlife, and the types of wildlife living in Los Angeles. Click the link inside to watch the full recording of the meeting. Thank you to those who attended. Here are few tips when encountering a coyote:
Last Friday, a special joint meeting of the Public Safety Committee and Personnel & Animal Welfare (PAW) Committee voted to recommend the establishment of an Administrative Citation Enforcement (ACE) pilot program for the City of Los Angeles. ACE is an alternative method of enforcement for violations of the Los Angeles Municipal Code. An administrative citation - a ticket- would be issued to a violator in place of criminal action or arrest. The present process results in a criminal conviction with penalties that may include probation, fines, and jail. An administrative citation process, on the other hand, can be resolved through the payment of a fine and there is no resulting criminal record, probation or threat of jail.
This week, I joined the Greater San Fernando Valley Chamber of Commerce and the Chatsworth/Porter Ranch Chamber of Commerce in celebrating the grand opening of the new office space for the San Fernando Valley Rescue Mission. This is the first step to rebuilding the Mission after the devastating fire in May which destroyed the Mission's emergency shelter, which housed near 20 families, the vehicle fleet, used to provide onsite assistance to those in need, and the food and clothing warehouses.
This week, I submitted a motion directing the Los Angeles Fire Department (LAFD) to work with PulsePoint CPR mobile application (app) to implement the emergency alerts within the City of Los Angeles when an individual has suffered cardiac arrest and needs CPR. The PulsePoint CPR mobile app is an innovative tool that sends emergency alerts to individuals who have downloaded the app when someone near them needs CPR. PulsePoint is linked to dispatch centers, so the emergency alert is issued at the same time an emergency dispatcher sends an alert to fire and EMS crews. This ensures that an individual who needs CPR gets aid quickly. The app has saved lives throughout California and the rest of the United States.
This week, I introduced a motion asking that the office of the City Administrative Officer, the City department that advises the Mayor and Council on all financial matters, conduct a study examining the compensation package and benefits received by LAPD officers. The goal of the study is to ensure that the City of Los Angeles is competitive in attracting and retaining the very best officers to serve our communities and keep us safe. The men and women of the Los Angeles Police Department are truly America’s finest in that they do more with less than any other law enforcement agency.
This week, I was proud to stand alongside Mayor Eric Garcetti, Council President Herb Wesson and Police Commission President Steve Soboroff to swear in Charlie Beck to another term as Chief of the Los Angeles Police Department. I look forward to continuing my work with Chief Beck to integrate cutting edge technology into the Los Angeles Police Department to help our brave men and women make this the safest city in the country.
Today, I was proud to stand with my colleagues to confirm Ralph Terrazas as the Chief of the Los Angeles Fire Department (LAFD). During his 31-year tenure, Terrazas has served as a chief officer for 14 years in a variety of field and administrative commands. He established the Department’s Professional Standards Division, which upgraded and professionalized the LAFD’s disciplinary system.
Today, I introduced a motion asking the Department of Water and Power (DWP) to immediately report to the Energy and Environment Committee on the status of its customer service help-line and operational issues impacting the customer call-back feature, and the Department’s efforts to address customer service concerns.