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Today, I submitted a motion requesting that the Department of Water and Power (DWP) suspend the issuance of disconnection notices pending correcting problems with the newly implemented billing and customer service system. Since the implementation of DWP’s new Customer Information System (CIS), thousands of customers have received inaccurate bills and overcharges. Problems with the CIS stem from a variety of software glitches and estimations protocols that misinterpret service data.
This week, I testified at the Los Angeles City Council’s Energy and Environment Committee regarding my motion to implement a customer call back feature for the Department of Water and Power (DWP)’s Customer Service System in order to minimize wait times and facilitate the needs of its customers.
On Wednesday, in an effort to improve customer service throughout the City of Los Angeles, Mayor Eric Garcetti launched the new parking enforcement website. The site lists routes within the City where parking restrictions are relaxed each day. You can also find your area’s street sweeping schedule which are arranged by Council District. Click here to view the street sweeping schedule for Council District 12.
This Monday, my office partnered with the North Valley YMCA to deliver over 3000 Thanksgiving meals to families in need throughout the San Fernando Valley. The Thanksgiving Basket Give Away began 6 years ago with a goal of giving away 50 dinners to families in the San Fernando Valley. Last year, the YMCA donated an unprecedented 2700 Thanksgiving baskets and this year they have surpassed that by donating 3000 baskets at 28 locations. The Thanksgiving baskets included a turkey, vegetables, gravy, cranberry sauce, chicken broth, stuffing, dessert and a $10 gift card for each family.
This week, I was happy to join the Los Angeles Police Department Devonshire Division’s Captain Kris Pitcher and the Supporters of Law Enforcement in Devonshire (S.O.L.I.D.) in dedicating the Roll Call Room at Devonshire Community Police Station. S.O.L.I.D. raised over $40,000 to fund the reconstruction of the roll call and break rooms which were in deplorable conditions.
This week, I was pleased to unveil eight new community signs for the neighborhood of Porter Ranch. The signs were put up as a result of a petition from the residents of Porter Ranch to identify the boundaries of this unique community. The new Porter Ranch Community Signs are posted at the following locations: Aliso Canyon and Rinaldi Street; 118 Freeway and Wilbur Avenue; 118 freeway and Tampa Avenue; 118 Freeway and Corbin Avenue; 118 Freeway and Porter Ranch Drive; 118 Freeway and Mason Avenue; 118 Freeway and Rinaldi Street; and the Porter Ranch Neighborhood Council Office.
On Tuesday, I was honored to attend the public memorial service for fallen TSA Officer Gerardo Hernandez at the Los Angeles Sports Arena. United States Attorney General Eric Holder, Acting Secretary of Homeland Security Rand Beers, Mayor Eric Garcetti and dozens of elected officials from across the nation joined together to honor the brave sacrifice of Officer Hernandez and all our men and women in public safety who defend our communities each day.
This week, I joined my colleagues on the Los Angeles City Council in attending the National League of Cities’ Congress of Cities and Exposition Conference in Seattle, Washington. The City of Los Angeles joined cities from across the country in this unique opportunity to share best practices and learn strategies to promote local economic and financial health, and ensure quality of life for all city residents.
On Thursday, the Kiwanis Club of Northridge hosted its 12th Annual Courageous Citizens Award Luncheon, highlighting the courageous acts of citizens within our community. Honorees included six courageous citizens: Bruce McVicker, Christian Altamarano, Adam Simpson, Sergio Gallardo, Paul Hoffman and Salina Jimenez. Special thanks to my fellow 2013 Courageous Citizens Award Committee members.
Last Saturday, nearly 90 volunteers participated in the 30th Annual Cleanup of Limekiln Canyon organized by the Greater San Fernando Valley Chamber of Commerce in partnership with Council District 12 and the Office of Community Beautification. Two roll off bins were filled with weeds, tree trimmings, debris and trash.
Los Angeles is prone to 13 of 16 possible federally-identified natural and man-made threats. Los Angeles is particularly vulnerable to the destructive affects wildfires, flooding, mudslides and earthquakes. Here in the Los Angeles area (particularly our Devonshire Area), wildfires and earthquakes can be part of our everyday lives. Your Los Angeles Police and Fire Departments are always training and preparing for such situations and have our internal Standing Plans. LAPD’s job during times of disaster is to respond to calls of major importance, assess our critical locations and assist the LAFD in all their duties. In the event evacuations become necessary, we will assist under the direction of FD. Both fire and police will have additional info for the community regarding shelters and various services.
Today, I submitted a motion requesting the Department of Water and Power (DWP) report to the Council in 15 days on the feasibility of implementing a customer call back feature in its Customer Service System in order to minimize wait times and facilitate the needs of its customers.
Last Tuesday, I joined my colleagues in authorizing phase two of the Los Angeles Police Department's (LAPD), Digital In-Car Video (DICV) program. Owing to the success of DICV and it having been proved such a valuable tool for law enforcement, and because not all police activity happens within the DICV field of view, I have partnered with Police Commission President Steve Soboroff, Police Protective League President Tyler Izen, and Police Chief Charlie Beck, to bring on-officer camera to the Department as well.
This week, I was humbled to receive the LAX Costal Chamber’s City of Angels Award. Congratulations to my fellow honorees: Liam Collins, YouTube Space LA, The Boeing Company, The Coca-Cola Company, and Javier Cano, JW Marriott Los Angeles L.A. LIVE & The Ritz-Carlton, Los Angeles and Gail Goldstein, recipient of the Playa Vista Brookfield Residential Spirit Award.
The Twelfth District is home to many wonderful murals which visually enhance the aesthetics of our community. Last month, it was brought to our attention that two murals on Reseda Boulevard, in Northridge were severely vandalized. Working with the Office of Community Beautification, we were successful in removing the graffiti. We will continue to monitor the condition of the mural and engage the community on how to preserve, protect and promote murals in our neighborhoods.
This week, the City Council unanimously passed the motion I seconded to take on the rash of “swatting” incidents occurring around Los Angeles. The motion calls on the LAPD to report to the Public Safety Committee in thirty days with ways the City Council can help them fight these “swatting” incidents.
On Wednesday, I was proud to join Mayor Eric Garcetti, the Los Angeles Police Department, the Federal Bureau of Investigation, the Secret Service and the Los Angeles Port Police as the Mayor signed his Executive Directive on Cybersecurity launching of the first Cyber Intrusion Command Center.
I'm pleased to announce that the Department of Recreation and Parks has made significant progress in addressing the contamination at Chatsworth Park South and re-opening the gymnasium for public use. Design documents have been prepared to address contaminated soil at Chatsworth Park South. The park design closely matches the existing use of the park. Special care is taken to preserve heritage trees and return the site to its former use.
Many neighborhoods have had multiple vehicles being broken into. They were broken into because personal property was left visible in the vehicle. The owners may not have thought the property was of any value but criminals don't care. Vehicles left unattended are an easy target for criminals. Even though the vehicle may have been locked a criminal can break into it in a matter of seconds.
This week, I co-authored three motions with Councilmember Tom LaBonge regarding earthquake safety in the City of Los Angeles. Past earthquakes in the City of Los Angeles have proven the vulnerability of wood-frame residential buildings as well as older concrete buildings. Soft-story buildings built before 1978 are particularly at risk during earthquakes because their ground floors generally have perimeter walls that lack adequate strength, causing such buildings to pancake.